Deposits on bicycle purchases are non-refundable. They are however transferable to another bicycle.
The price of bikes ordered in advance are not guaranteed, it is possible that the supplier can change the price between order and delivery. We are not responsible for these additional charges.
All on-special or discounted products are final sale.
We reserve the right to cancel a webstore sale if there is a pricing error.
Returns (bikes): No refunds. We reserve the right to exchange the bike within ten (10) days of the date of purchase. The bike must be in new condition.
Parts and Accessories: Refund or exchange on presentation of the purchase invoice within thirty (30) days after the date of purchase. The product must be in new condition, in the original packaging.
For hygenic reasond, we don not accept returns on helmet / shorts / bib / underwear, these are final sales. Return (special orders): A 20% restocking fee is applicable for all special orders, product must be new in original packaging.
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